For Customs Brokers

Fully Transparent Process

Work together with importers

You can work in the system individually or together with importers by creating a unified information space
Invite your clients into the system. Importers can work only with those brokers who sent them an individual invitation
Receive pre-filled applications from your clients
Ensure coordination between your employees and employees of your clients through a unified personal account

Improve coordination

Interaction between members takes place in the internal messenger, which helps you work on each application separately:

Request documents
Privacy is ensured for each application. Data posted in the messenger is available only to members
The history of each communication is saved in the messenger

Everything important in plain sight

Track your cargo movements, monitor delivery dates and plan your work based on the information you received in advance
Promptly assess document status and identify whether all documents are prepared and ready for filing
Instantly verify that all item information is filled out correctly

Automatize your processes

All application documents

Upload and store documents, make them easily accessible at any time, use them in future applications
Documents are only available to members who work on their application
All uploaded files are stored on a secure server
A special section for all documents makes them quick and easy to find

Easily work with goods

Fill out information about goods just once, add permits and use them for future applications
The platform automatically selects of customs fees rates when entering the CN FEA code in the field for each goods item

Declaration status is displayed directly in the system

Monitor the progress of declaration processing and respond promptly to customs requests by obtaining information in real time from electronic goods declaration services
Reduce the duration of interaction. Clients can independently download the declaration from the system when it is ready

Optimize your processes

Monitor application preparation time

All your employees can work in the system. Register them and assign them roles: manager, analyst, declarant
If an employee takes a long time to start working on an application, you will notice. The customs clearance process will become more efficient thanks to convenient indication
Monitor the time an employee works on the application

Аналитик работает над заявкой 4 дня

Декларант не взял в работу заявку 7 дней

Размещение на СВХ уже 5 дней

Temporary transfer of clients to another manager

You can easily and quickly transfer clients from one manager to another in the unified system
Your business processes are not impeded, since all employees are in the unified information space
When the client manager returns to work, they can see the application history
Only the Administrator can transfer clients, which minimizes the risk of error

The platform ensures transparency of customs clearance requests from the moment they are submitted to the issuance of the declaration and cargo delivery. You can participate in all processes and plan your activities yourself.

Our platform in 2 minutes

Ready-made solution for customs representatives

Use a ready-made service that includes all the business processes for customs clearance

The system is aimed at reducing the declaration cost for customs representatives while maintaining margins
Save on developing and endorsing your own solution

The system offers a completely new product designed to simplify and improve the declaring process

MyCustoms Rates

Customs Broker

Unlimited number of importers
Unlimited number of applications
Unlimited number of containers in application
Unlimited number of added employees

0RUB for the first 2 months

FAQ

Is there a trial period for MyCustoms?

You can use MyCustoms for free. Sign up and start using it today.

Can one company have several users (employees)?

Each company can register an unlimited number of employees in MyCustoms.

Does the system provide service for freight forwarders?

At present, you cannot add a freight forwarder as a legal entity. This service is planned to be included in future updates. If you are a freight forwarder and want to connect to MyCustoms, leave a request and we will notify you about the possibility of registration.

Can I be confident that my data is secured while using MyCustoms?

Any questions? You can ask them via the form below. Our employee will contact you to answer them. You can also request a presentation that demonstrates the capabilities of the platform, and we will be happy to answer your questions